Privacy Policy

Privacy Policy – DSG (Dukan se Ghar Tak)

Privacy Policy

Last updated: June 3, 2026

This Privacy Policy describes how DSG – Dukan se Ghar Tak (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application (the “App”). By using the App, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our delivery services:

  • Personal Information: Name, phone number, email address, and delivery address that you provide when creating an account or placing an order.
  • Location Information: Your device location (with your permission) to enable order delivery, locate nearby shops, and provide accurate delivery tracking.
  • App Activity: Information about how you use the App, such as orders placed, items viewed, search history, and interactions within the App.
  • Device Information: Device type, operating system, app version, and unique device identifiers used for performance and security.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders;
  • Create and manage your account;
  • Communicate with you about orders, updates, and support;
  • Improve the App’s functionality and user experience;
  • Maintain the security and integrity of our services;
  • Comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share limited information only when necessary to operate our services, such as with delivery personnel to fulfill your order, or when required by law. Any such sharing is limited to what is necessary to provide the service.

4. Data Security

We take reasonable measures to protect your information. Data transmitted through the App is encrypted in transit using industry-standard security protocols.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services and comply with legal requirements.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. To make such a request, please contact us using the details below.

7. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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